🎉 NEW AI-Powered Call Intelligence is here — boost agent performance by 3x
🏆 #1 India's Most Trusted Debt Collection Software

The Next-Gen
Debt Collection Suite
For BANK & NBFC

Boost your collection with AI powered dialing, automated followups, omnichannel engagement, promise-to-pay tracking, and enterprise-grade security. All from a single cloud platform — ready to use in just 3 minutes.

80%
Faster Agent Onboarding
99.99%
Uptime Guaranteed
3 Min
Setup Time
100%
Debt Result Oriented
Start Your Free Trial!
No credit card required · Setup in 3 minutes
🇮🇳 +91

By signing up, you agree to our Terms & Privacy Policy

Trusted by 5,000+ companies
SECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSiRESEARCHINTELLIPAATSECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSiRESEARCHINTELLIPAAT
5000+
Businesses Trust DialServ Worldwide
300%
Increase in Agent Productivity
99.99%
Platform Uptime Guaranteed
50+
Countries Supported Globally
POWERFUL FEATURES

Everything You Need to Run
a World-Class Debt Collection Center

Stop struggling with outdated systems. DialServ gives you enterprise-grade features without the enterprise complexity — ready in 3 minutes.

📞

Smart Call Routing

Automatically route calls to the right agent based on skills, availability, and priority. Reduce wait times and improve first-call resolution.

💬

Omnichannel Inbox

Manage calls, chats, WhatsApp, emails, and social messages in one unified inbox. Never miss a customer conversation again.

🖥️

Live Call Monitoring

Listen, whisper, and barge into calls in real-time. Coach agents during live calls without the customer knowing.

📊

Advanced Analytics

Real-time dashboards and deep reporting on call performance, agent metrics, and campaign results to make data-driven decisions.

🤖

AI-Powered Insights

Conversation intelligence, sentiment analysis, and automated coaching recommendations to boost agent performance by 3x.

🔌

CRM Integrations

Seamlessly connect with Salesforce, HubSpot, Zoho, Freshdesk, Zendesk, Pipedrive and 50+ other tools you already use.

🛡️

Enterprise Security

100% call recording access, built-in compliance, GDPR-ready infrastructure, and enterprise-grade data encryption.

Quick Setup

Go live in under 3 minutes. No hardware, no IT team needed. Works on any device — desktop, mobile, or browser.

WHY DIALSERV

Why Leading Call Centers
Choose DialServ

Without the Right Tools, Your Call Center Struggles

Most call centers are stuck using outdated, fragmented systems that slow agents down and cost you customers.

  • No real-time monitoring or live coaching capability
  • Scattered customer conversations across multiple tools
  • Complex and costly legacy on-premise systems
  • Slow setup taking weeks, not minutes
  • No AI insights or conversation intelligence
✓ DialServ's Smart Solution
📊

Automated Debt Collection Statements

Auto-generate accurate, compliant collection statements for every account — no manual paperwork.

🎙️

Full Recording Access

100% call visibility and compliance-ready with every plan.

🤖

AI-Powered Insights

Smarter coaching with real-time conversation intelligence and sentiment analysis.

3-Minute Quick Setup

Go live instantly — no hardware, no IT team, no complexity.

📈

Scalable & Flexible

Built to grow from 5 agents to 5000 without changing platforms.

HOW IT WORKS

Get Your Call Center Running
in 3 Simple Steps

No hardware. No complex setup. Just sign up, configure, and start taking calls in minutes.

🔑
1

Sign Up Free

Create your account in 60 seconds. No credit card or IT team needed.

⚙️
2

Configure Your Setup

Add agents, set up IVR flows, and connect your CRM with one click.

📞
3

Start Taking Calls

Go live immediately. Monitor, coach, and optimize in real-time.

📈
4

Grow & Scale

Add agents, unlock AI features, and expand to 50+ countries anytime.

SMART. FAST. INTELLIGENT.

Smarter Dialing,
Better Conversations

DialServ's AI-powered platform uses machine learning and real-time analytics to predict the right time to call, connect agents to live prospects, and maximize every campaign.

  • Live call connect with less agent idle time
  • Automated call pacing & intelligent agent matching
  • Built-in DNC, call disposition & compliance tools
  • Local presence & smart number rotation
  • Seamless 2-way CRM sync and automation
● Available
25,430
Total Calls
8,632
Live Calls
6,514
Connected
25.6%
Connection Rate
Call Performance — Total vs Connected
AgentPhoneDurationDispositionStatus
Rahul Sharma+91 98XXX XX23402:18InterestedConnected
Pooja Verma+91 88XXX XX67801:42Promise-to-PayFollow-up
Arjun Singh+91 70XXX XX91203:11RecoveredConnected
Priya Shah+91 99XXX XX45600:45DisputeIn Queue
INTEGRATIONS

Connects With Tools
You Already Use

DialServ integrates with 100+ CRM, helpdesk, and productivity tools so your team never has to switch tabs.

☁️
Salesforce
🟠
HubSpot
🎫
Zendesk
🟢
Freshdesk
🔷
Zoho CRM
Zapier
💬
Slack
🟣
Pipedrive
🛍️
Shopify
🔵
Intercom
📗
Google Sheets
100+ More
PRICING

Simple, Transparent Pricing

No hidden fees. No surprise charges. Pay for what you need and scale as you grow.

STARTER
Starter
Perfect for small teams managing low to moderate call volumes
₹1,199 /agent/mo
Billed monthly · Upto 5 agents
  • Inbound & Outbound Calling
  • Basic Call Routing
  • Progressive Dialing
  • Reports & Analytics
  • Email Support
GROWTH
Growth
Ideal for growing teams with higher call volumes and advanced needs
₹1,449 /agent/mo
Billed monthly · Upto 20 agents
  • Everything in Starter
  • IVR & Call Queue
  • Call Recording
  • Advanced Reports
  • Live Chat Support
MOST POPULAR
PROFESSIONAL
Professional
Best for scaling teams that need AI and automation capabilities
₹2,199 /agent/mo
Billed monthly · Upto 50 agents
  • Everything in Growth
  • Auto Dialer (Predictive)
  • WhatsApp Integration
  • Custom Dashboard
  • AI-Powered Insights
ENTERPRISE
Enterprise
For large enterprises needing custom scale and dedicated support
Custom
Billed annually · Unlimited agents
  • Everything in Professional
  • Multi-level IVR
  • SLA & Priority Support
  • Custom Integrations
  • Dedicated Account Manager

All plans include Cloud Telephony, Smart Routing, Call Recording, CRM Integration & Enterprise Security

TESTIMONIALS

Loved by 5,000+ Businesses

See what our customers say about DialServ

★★★★★

"DialServ transformed our call center operations completely. Agent productivity went up 280% and customer satisfaction scores improved significantly within the first month."

RK
Rahul Kumar
Head of Operations, FinTech Startup
★★★★★

"The 3-minute setup was not marketing fluff — we genuinely had our entire team of 45 agents live and taking calls within the first hour. Incredible product."

PS
Priya Sharma
CX Director, E-Commerce Brand
★★★★★

"The AI coaching features alone are worth the entire subscription price. Our agents are getting real-time guidance during calls and our close rates have jumped 40%."

AM
Arun Mehta
VP Sales, EdTech Company
KNOWLEDGE HUB

Insights for Debt Collection
Leaders & CX Teams

Expert guides, real-world case studies, and actionable blogs built for BFSI & NBFC collection teams.

📝 Blogs
📊 Case Studies
📖 Guides
💰
Blog  ·  5 min read

How AI Predictive Dialing Recovered ₹48 Cr in 90 Days for a Leading NBFC

Discover how DialServ's AI engine boosted right-party contacts by 3x and slashed agent idle time for a top-tier NBFC.

RK
Rajesh Kumar
Read now
📞
Blog  ·  7 min read

Top 7 Compliance Pitfalls in Debt Collection Calling — and How to Avoid Them

RBI-compliant calling, TRAI DND rules, and how to keep your collections team audit-ready at all times.

PS
Priya Sharma
Read now
🤖
Blog  ·  6 min read

Promise-to-Pay Tracking: Why Manual Follow-Ups Are Killing Your Recovery Rate

How automated PTP tracking and smart reminders can increase kept-promise rates by up to 65% in collection workflows.

AM
Amit Malhotra
Read now
🏦
Case Study  ·  Bank & NBFC

How Bajaj FinServ's Collection Team Increased Recovery by 42% in 60 Days

After deploying DialServ's predictive dialer + IVR broadcast, Bajaj FinServ reduced cost-per-recovery by ₹180 per account.

DS
DialServ Team
View case study
Case Study  ·  Microfinance

Arohan Financial: 3X More Agent Conversations Per Day With Zero Extra Headcount

Arohan's 120-agent team now handles 3x daily call volumes using DialServ's live connect predictive dialer — same headcount, triple the results.

VN
Vikram Nair
View case study
🏆
Case Study  ·  Digital Lending

MoneyView Reduced Their Early Bucket NPA by 28% Using DialServ Voice Broadcast

Automated early-stage payment reminders via IVR broadcast helped MoneyView cut early NPA rates and improve customer engagement.

SK
Sneha Kapoor
View case study
📘
Guide  ·  18 min read

The Complete Guide to RBI-Compliant Debt Collection Calling in India (2024)

Everything your collection team needs to know about permissible calling hours, DNC compliance, and agent conduct rules under Indian law.

LA
Legal & Compliance Team
Download guide
🎯
Guide  ·  12 min read

Setting Up Your First Predictive Dialer Campaign: A Step-by-Step Playbook

From uploading your lead list to configuring pacing ratios and disposition codes — this playbook gets your first campaign live in 30 minutes.

RT
DialServ Product Team
Download guide
📊
Guide  ·  15 min read

Debt Collection KPIs That Matter: How to Measure & Improve Your Recovery Metrics

Right-party contact rate, PTP conversion, agent utilisation, cost-per-recovery — here's how to track and benchmark what moves the needle.

NP
Neha Patel
Download guide

Ready to Transform Your
Call Center?

Join 5,000+ businesses delivering exceptional customer experiences with DialServ. Start your free trial today — no credit card required.

✓ 14-day free trial  ·  ✓ No credit card required  ·  ✓ Setup in 3 minutes

DIALSERV VOICE BROADCAST

Voice Broadcast Software for Mass Outreach That Gets Heard

Deliver Your Message Instantly to Thousands, Anywhere in the World

Send pre-recorded voice messages to thousands of contacts in minutes. Ideal for alerts, reminders, promotions, and notifications.

📣
90%+
Message Delivery Rate
⏱️
Save 80%
Time & Effort
📞
1000s
Calls in Minutes
📈
Higher Reach
Better Engagement
Start Your Free Trial!
No credit card required
🇮🇳 +91

By signing up, you agree to our Terms & Privacy Policy

Trusted by 5,000+
SECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSiRESEARCHSECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSiRESEARCH
WHY CHOOSE DIALSERV VOICE BROADCAST

Broadcast Your Voice.
Maximize Your Impact.

Reach thousands of people instantly with automated voice calls.

📢

Massive Reach

Broadcast to thousands of contacts simultaneously in minutes.

⏱️

Save Time & Effort

Automate outreach and save hours of manual calling effort.

📶

High Delivery Rate

90%+ message delivery guaranteed with DND-compliant routing.

📊

Real-Time Analytics

Track campaign performance with live delivery reports and insights.

POWERFUL. SIMPLE. EFFECTIVE.

Run Successful Broadcast Campaigns in Minutes

Upload your voice message, import contacts, and launch your campaign in just a few clicks.

  • Upload pre-recorded voice messages
  • Import contacts via CSV or CRM
  • Schedule campaigns at your convenience
  • Real-time delivery reports & analytics
  • DND compliant & safe delivery
● Available
256
Campaigns
65,430
Contacts
58,760
Delivered
89.76%
Delivery Rate
Campaign Performance
CampaignContactsDeliveredRateStatus
Festival Offers12,43011,20090.35%Done
Payment Reminder6,9507,93288.62%Done
Product Launch15,60014,12890.57%Done
USE CASES

Perfect for Every Communication Need

🔔

Alerts

Urgent alerts & safety notifications

📅

Reminders

Event & meeting reminders

🏷️

Promotions

Special offers & deals

Payments

Payment due reminders

🗳️

Campaigns

Political outreach

🏘️

Community

Community announcements

🎧

Ready to Amplify Your Voice?

Join thousands using DialServ Voice Broadcast to reach more people, in less time.

IVR Studio — Visual Flow Builder

Build IVR Flows as Easy as
Drawing a Diagram

Design powerful, multi-level IVR experiences without writing a single line of code. Drag, drop, connect — and go live in minutes. Perfect for banks, NBFCs, and enterprise contact centers.

Drag & Drop Builder
Multi-Language IVR
Live in 30 Minutes
Media Library
Real-Time Analytics
500+
IVR Flows Built
30 min
Avg. Go-Live Time
99.9%
Call Uptime
12+
Languages Supported
RBI Compliant · DLT Integrated · Enterprise Grade Security
🎛️ IVR Studio — Customer Support Flow
NODES
🔊 Play Audio
⌨️ Key Press
📞 Transfer
⚡ Condition
📬 Voicemail
🤝 Hangup
▶ Start
🔊 Welcome Message
welcome_hindi.mp3
⌨️ Press Key
1=Sales · 2=Support · 3=EMI
1
📞 Sales Team
2
🔊 Support Menu
3
⚡ EMI Check
PROPERTIES
🔊 Welcome Message
Audio File
welcome_hindi.mp3
Language
Hindi + English
Loop
● ON
MEDIA LIBRARY
welcome_hindi.mp30:08
support_menu.mp30:12
emi_options.mp30:09
Flow Published!
Active on +91 85100 70430
Trusted by 5,000+
SECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSiRESEARCHSECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSiRESEARCH
WHY CHOOSE IVR STUDIO

Smart IVR. Better Experience.
Stronger Connections.

Create intelligent IVR flows that connect customers to the right people, right information, at the right time.

📞

Interactive & Intelligent

Smart IVR flows that understand customer inputs and route accurately.

🔀

Better Call Routing

Route calls intelligently to reduce wait times and improve first-call resolution.

🎵

Media & Multi-Language

Upload audio files and engage customers in their preferred language effortlessly.

📈

Scalable & Reliable

Enterprise-grade infrastructure with 99.99% uptime and unlimited call capacity.

POWERFUL. SIMPLE. FLEXIBLE.

Build IVR Flows With Ease

Our drag & drop IVR builder helps you create complex call flows in minutes without any coding.

  • Drag & drop nodes to build your flow
  • Pre-built nodes for faster setup
  • Test & preview before go-live
  • Publish and go live in one click
  • Real-time analytics & call reports
🎛️ IVR STUDIO | Customer Support IVR ✏️
Build/Configure
🔊 Play Audio
⌨️ Get Key Press
🔀 Check Condition
📞 Connect/Transfer
📱 Patch Mobile
📬 Voicemail
🤝 Hangup
▶ Start
🔊 Welcome Audio
welcome_en.mp3
⌨️ Get Key Press
1=Sales 2=Support
1
📞 Sales Dept
2
🔊 Support Menu
3
📱 Patch Mobile
NODE PROPERTIES
🔊 Welcome / Play Audio
Audio File
Loop
On
Media Library
welcome_en.mp30:08
support_menu.mp30:10
thankyou.mp30:05
🎛️

Ready to Build Smarter IVR Experiences?

Join thousands using IVR Studio to improve customer experience.

DIALSERV PREDICTIVE DIALER

AI-Powered Predictive Dialer Built for High-Performance Contact Centers

Increase Agent Productivity by 300% with Intelligent AI Dialing

Automatically dial multiple numbers, connect agents only to live calls, eliminate idle time, and maximize every second of your outbound campaigns.

👥
300%
Agent Productivity Increase
Up to 5X
More Live Connections
⏱️
80%
Less Idle Time
📊
Higher Conversions
Better Campaign Results
Start Your Free Trial!
No credit card required
🇮🇳 +91

By signing up, you agree to our Terms & Privacy Policy

Trusted by 5,000+
SECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSiRESEARCHSECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSiRESEARCH
WHY CHOOSE DIALSERV PREDICTIVE DIALER

Multiply Connections.
Maximize Results.

Our intelligent predictive dialer helps you reach more prospects, connect with more leads, and drive better results.

🤖

AI-Powered Calling

Machine learning predicts agent availability and optimizes dialing pace automatically.

📈

300% Productivity

Eliminate idle time and maximize meaningful agent conversations every hour.

📞

5X More Connections

Dial multiple numbers simultaneously and connect agents only to live answered calls.

📊

Real-Time Analytics

Track campaign performance, agent metrics, and live call data with instant dashboards.

SMART. FAST. INTELLIGENT.

Smarter Dialing, Better Conversations

DialServ Predictive Dialer uses machine learning and real-time analytics to predict the right time to call and connect agents to live prospects.

  • Live call connect with less agent idle time
  • Automated call pacing & agent matching
  • Built-in DNC, call disposition & compliance
  • Local presence & number rotation
  • Seamless integration with your CRM
● Available
25,430
Total Calls
8,632
Live Calls
6,514
Connected
25.6%
Rate
Call Performance
AgentPhoneDurationDispositionStatus
Vikram Mehta+91 95XXX XX14502:18InterestedConnected
Kavita Nair+91 93XXX XX18601:42Promise-to-PayFollow-up
Rohan Gupta+91 86XXX XX12303:11RecoveredConnected
🎧

Ready to Boost Your Outbound Performance?

Join thousands using DialServ Predictive Dialer to drive more conversations.

PRICING

Better Pricing. Better Solution Available in Market.

Flexible plans built for businesses of all sizes.

Pay for what you need and scale as you grow — no hidden fees, no surprise charges.

3 Min
Setup Time
💸
Save 20%
On Yearly Plans
🛡️
99.99%
Uptime Guaranteed
🎉
14-Day
Free Trial
Trusted by 5,000+
SECLORELALAMOVEREPORTS&DATAMANMANAVALUELABSSECLORELALAMOVEREPORTS&DATAMANMANAVALUELABS

DialServ Contact Centre

All-in-one cloud contact center software for modern CX teams.

🎧 DialServ Contact Centre
📞 Predictive Dialer
📢 IVR Broadcast
🎛️ IVR Studio Flow
STARTER
Starter
Perfect for small teams
₹1,199/agent/mo
Upto 5 agents
  • Inbound Calling
  • Basic Call Routing
  • Progressive Dialing
  • Reports & Analytics
MOST POPULAR
GROWTH
Growth
Ideal for growing teams
₹1,499/agent/mo
Upto 20 agents
  • Everything in Starter
  • IVR & Call Queue
  • Call Recording
  • Predictive Dialing
  • Advanced Reports
ENTERPRISE
Enterprise
For large enterprises
Custom
Unlimited agents
  • Everything in Growth
  • Multi-level IVR
  • SLA & Priority Support
  • Custom Integrations
🎧

Need Help Choosing the Right Plan?

Our experts are here to help you find the perfect solution for your business needs.

The Next-Gen Call Center Platform

Join 5,000+ businesses delivering exceptional customer experiences with DialServ's AI-powered call center software.

  • Automated Debt Collection Statements
  • 99.99% Uptime Guaranteed
  • AI-Powered Insights & Conversation Intelligence
  • Setup in under 3 minutes
  • Enterprise-grade security & compliance

Welcome back 👋

Don't have an account? Start free trial

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🎉 Free 14-day trial — No credit card required.
📞 Get a Free Demo Call

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with Our Expert

Fill in your details and our team will call you immediately to walk you through DialServ's debt collection platform.

🇮🇳 +91

Our team will call you within 5 minutes during business hours

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